Quest Login Problems
- if you forgot your userid or password, go to the WatIAM
login page
- if you are logging in to Quest from an international computer with
a non-English language installed, you may receive an error message like
'W1082938@139.225.54.32 cannot be logged on as the language you have
selected is not enabled for use with this database. Please select another
language and re-try signon or contact your System Administrator'. Go
to the Quest
Help page.
Scanning your Materials
- documents, such as your transcripts, must be scanned as PDFs
- file size must not be larger than 2500 KB for Transcripts, 1500 KB
for Resumes and Writing Samples, and 1000 KB for Test Scores
- use a lower resolution to reduce your file size, and scan in black
and white
- only one transcript file can be uploaded per institution; include
the transcript legend/key
Uploading
- log in to Quest and follow the navigation Student Centre>Admissions>Materials
- use the 'file' link on the Materials page to browse
- files must be PDF, file names cannot include brackets ( ) or quotations
' '.
- for converting .doc or .jpeg/.tiff files, follow the procedures below
(an Adobe Acrobat writer is required to convert the files to .pdf)
PC's with 2007 Microsoft Office, an Add-in
(SaveAsPDFandXPS.exe) can be installed to convert the files to PDF.
For converting .doc file to .pdf:
Open the file
Go to the MS Office button in the left corner
Save As: PDF/PDF or XPS
Other softwares for converting the documents to PDF:
Adobe's own Create Adobe PDF
Online free trial
Arco Software's great CutePDF
Writer freebie
For converting .jpeg/.tiff/.bmp files to .pdf:
Open MS Word
Select Insert
Insert Picture from File
Select the file and Insert
Go to the MS Office button on the left corner
Save As: PDF/PDF or XPS
Select the .jpeg/.tiff file
Right click
Convert Adobe PDF
Materials List
- a full set of materials must be submitted for each program (application)
- once you upload a document, you cannot go back and replace it with
an updated version
- if you uploaded the wrong document, email gradapp@uwaterloo.ca
- do not mail any materials you have uploaded
- do not mail materials which are not required
Changes to your Application
- Program selection cannot be changed - you must re-apply for another
program
- to change a Referee, email gradapp@uwaterloo.ca
with the following information:
Subject Line: Change of Referee
Waterloo Student Number and Program:
Old Referee Name:
New Referee Title:
New Referee Name:
Institution:
Address:
Telephone:
Email Address:
Frequently
asked questions (FAQ)
If you need further assistance, please contact the Graduate Studies
Office at gradapp@uwaterloo.ca.
Please include your full name and Waterloo ID number (8-digit number)
in all correspondence.
